Your satisfaction is very important to us! If you have any questions or problems with an order you have already placed, please write to us using the contact form. Please include your order number when placing an order. Otherwise, you can reach us via WhatsApp or by phone on 01522/733 1616.

We will respond to you within a few hours. Even on Sundays and public holidays! If we do not respond within 24 hours, please try another communication channel.

Our support team will be happy to help you with any questions you may have.

If you would like to exchange, return or report a product defect, click here .