Our T-shirts & Co are produced sustainably under fair conditions by STANLEY STELLA. They are made from 100% organic cotton or 80%-100% sustainable cotton. Details can be found in the product description.

After ordering, these are then printed individually by our partner in Cologne using the digital direct printing process (DTG) and then sent directly to you.

The textiles are printed with environmentally friendly certified "Ökotex 100" ink.

Each order comes with a sheet of washing instructions . Since our textiles are printed individually after ordering and we want to offer fast shipping times, there are a few things to keep in mind when washing.

- Do not wash for the first time until 5 days after receipt

- Always wash inside out (print inside)

- Wash at a maximum of 30 degrees

- Do not tumble dry and iron inside out

- Our textiles are printed with environmentally friendly inks, which can cause a slight vinegary smell. This will disappear after the first wash.

Our Premium Organic Hoodies tend to run a little small, so if in doubt, it's better to order a size larger.

The men's premium organic shirts are a normal fit.

The women's premium organic shirts tend to be a little smaller and are fitted.

You can find detailed size charts here:

SIZE CHARTS

The shipping costs are a flat rate of 4.99€.

Shipping is free for orders over 65€ .

Your order will usually be dispatched within 3-4 working days , but please note that the textiles must be printed before dispatch, so delays are to be expected in individual cases. If your delivery has not arrived after 10 working days or you have not received any shipping confirmation for your order, please send us an email to our service team: info@uwaldu.de . Please remember to include your customer number and/or order number.

Our products are shipped in sustainable paper packaging with the shipping service provider DHL as a parcel with tracking number from Germany

We currently ship to Germany, Austria, Switzerland, the Netherlands, Belgium and Luxembourg.

As soon as your order has been shipped, you will receive a shipping confirmation from us by email. This email will take you to a shipping overview. Simply click on the DHL tracking number to see the current status of your order.

Basically, most of our products are made to order for you, which is why returns are very damaging to our young company.

However, since the satisfaction of our customers is very important to us, you can of course return your order within 30 days of receipt.

Please understand that we cannot cover the costs of returns.
We cannot be held responsible for damaged or lost items during return shipment, so we recommend insured and trackable shipping with a tracking number.

To register your return, click here . Please have your order number ready.

As soon as we receive your return, we will refund the purchase amount.

Please note that processing your return may take 5-10 business days after receipt .

Basically, most of our products are made to order for you, which is why returns are very damaging to our young company. Therefore, please pay attention to our size charts and do not order items "to try on".

If an item does not fit you, you can of course return it within 30 days of receipt exchange for a different size.

If you exchange an item, we will share the shipping costs. You pay the return shipping costs, but we will cover the full cost of shipping the exchange.

To register your exchange, click here . Please have your order number ready.

As soon as we receive your return, we will send you the new item in your desired size.

Please note that processing your return may take 5-10 business days after receipt .

If you return an item, the refund will be automatically made to the payment method you used for your order.

Please note that processing your return may take 5-10 business days after receipt .

We ask you to pay your invoice with Klarna, even if you want to return individual products from your order or your entire order.

If you do not pay your bill to Klarna, Klarna may charge reminder fees, over which we unfortunately have no influence.

As soon as we have processed your return, your money will be automatically refunded by Klarna.

You can view your invoice status with Klarna at any time using this link with the email address you provided when ordering:

To Klarna

We place the highest value on your security when making payments. Your details are of course only transmitted in encrypted form so that third parties cannot read them. Your credit card payment is processed by a specially security-certified partner.

We offer the following payment methods:

- Credit cards (Visa, Mastercard, Maestro, American Express, UnionPay)

- PayPal

- Purchase on account (Klarna)

- Sofortüberweisung (Klarna)

- Prepayment

- Apple Pay

-Google Pay

-ideal

EPS

-Bancontact

Yes! We offer purchase on account via Klarna. Here you have 14 days to pay for your order!

If you would like to cancel your order, please send us an email with your order number to info@uwaldu.de as soon as possible.

We then check in production whether your order has already been produced or whether cancellation is still possible.

Since most of our textiles are produced individually for you after you order them, we ask that you refrain from ordering multiple sizes to try on. This will not only be a favor to us, but also to the environment.

If the item you ordered does not fit you, you can of course exchange it within 30 days of receipt.

If your order was delivered incorrectly, we apologize for this.

Write us an email to info@uwaldu.de to report the incorrect delivery and please be sure to include your order number (e.g. #1234) so ​​that we can process your request as quickly as possible.

We will then send you the correct item free of charge.

In this case, you may keep the incorrectly delivered product.

If you received a defective item, we apologize.

Write us an email to info@uwaldu.de to report the defect and please include your order number (e.g. #1234) so ​​that we can process your request as quickly as possible.

Please make sure that the stain / hole / defect and its motif are clearly visible in this picture.

We will then send you a flawless item free of charge.

If the print on your item comes off, please make sure that you have followed our enclosed washing instructions .

If the print on your item comes off despite following the washing instructions, we apologize.

Send us an email to info@uwaldu.de to report the error. Please include your order number (e.g. #1234) so ​​that we can process your request as quickly as possible.

Are you a true nature lover and can you identify with our brand? Do you also have a large reach on social media or a talent for photography or videos?

Then apply now to work with us!

Apply here

Great! Feel free to write us your idea here .
If your idea makes it into our range, we will give you a product of your choice from our shop! :)

For larger quantities, we are happy to produce individual designs for you. Write to us here .

You can send us a message at any time using our contact form . Otherwise, you can reach us via WhatsApp (click on the WhatsApp symbol at the bottom right) or by phone at 01522/733 1616.

We will respond to you within a few hours. Even on Sundays and public holidays! If we do not respond within 24 hours, please try another communication channel.

Best regards

Sophie & Chris